Wednesday, November 20, 2013

Availity's Web Portal Now Available for Empire Blue Cross BlueShield

Register for Availity’s Web Portal today!

As you may know, Empire BlueCross BlueShield has partnered with Availity to offer a multi-payer portal solution that gives you and your user’s secure, single sign-on access to information from multiple health plans. You can access Empire Eligibility, Benefits, Claims Status, care reminders and patient care summaries on Availity for free. Availity also offers access to ask a question about a claim via Secure Messaging, link to online remittances, and to submit your requests to AIM Specialty HealthSM (AIM).

Due to the Availity Web Portal’s ease of use, broad functionality and breadth of services, Empire will transition eligibility, benefit and claims status inquiry from Physician Online Services and Facility Online Services to exclusive access via Availity’s Web Portal. To avoid any disruption to accessing information electronically, you will want to be fully transitioned to Availity prior to shutdown. Please register now and begin accessing this information on Availity’s Web Portal at

Note: Electronic transactions submitted via our Enterprise EDI Gateway are unaffected; you may continue to submit all X12 transactions through your current EDI transmission channels.

Availity’s Web Portal currently offers Empire providers access to the following functionality at no cost:

  • Eligibility and benefits
  • Care reminders
  • Claim status
  • Patient care summaries

Availity’s Web Portal also offers link to Empire’s:

  • Secure Messaging
  • AIM Specialty HealthSM (AIM)
  • Online Remittance
  • Empire Provider Home page and other key Empire resources through the Payer Resources tab

How do we get registered for Availity’s Web Portal?

  • Go to
  • Click Register Now.
  • Complete the online registration wizard.
  • You will receive an e-mail from Availity with temporary password and next steps
  • If you need further assistance from Availity, please contact Client Services at 1-800-282-4548.



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